Privacy Policy

Last updated: January 2026

1. Introduction

Bradbury Design ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our architectural services.

Registered Office: 218 Downs Barn Blvd, Downs Barn, Milton Keynes, MK14 7QH

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a consultation or quote
• Subscribe to our newsletter
• Engage our architectural services
• Communicate with us via phone, email, or in person

This information may include:

• Name and title
• Email address
• Phone number(s)
• Postal address
• Property details relevant to your project
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Date and time of visits

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Provide architectural services you have requested
• Send you project updates and relevant communications
• Process payments and maintain financial records
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Contract: Processing necessary for the performance of a contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given explicit consent for specific purposes
• Legal Obligation: Processing necessary to comply with legal requirements

5. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third parties who perform services on our behalf (e.g., planning consultants, structural engineers, contractors)
• Legal Requirements: If required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: For any other purpose with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (including building regulations record-keeping requirements)
• Resolve disputes and enforce agreements

Project-related documentation may be retained for up to 15 years in accordance with professional liability requirements and building regulations.

7. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure storage systems
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk